Installation FAQs


How can I fix it if my neon sign won't light up?

If your neon sign isn't illuminating, we're here to assist. To help us understand the issue better, please send us pictures or a video of the sign. This way, we can diagnose the problem more accurately and guide you through the steps to fix it. Our team is dedicated to ensuring your neon sign works wonderfully, and we'll provide the support you need to get it lighting up your space again. Please contact us, and we'll work together to resolve the issue swiftly and efficiently.


How can I mount my neon sign on the wall?

Mounting your neon sign is an exciting step in enjoying your new piece! We provide detailed installation instructions to make this process as smooth as possible. These guidelines will help you securely and safely mount your sign to the wall, ensuring it looks fantastic in your chosen space. If you have any questions or need further assistance during the installation process, please don't hesitate to contact us. We're here to support you in showcasing your neon sign wonderfully.


How do I maintain and clean an LED neon sign?

Maintaining and cleaning your LED neon sign is straightforward. Gently dust it with a soft, dry cloth to remove any accumulated particles. For more thorough cleaning, use a slightly damp cloth, ensuring it's not too wet, to avoid water damage. Avoid using harsh chemicals or abrasive materials that could harm the sign's surface. Regular, gentle cleaning will keep your neon sign looking bright and beautiful. If you have any specific concerns or need further guidance on care, please feel free to contact us. We're here to help ensure your sign remains in good condition.


How to connect your dimmer or remote?

Connecting your dimmer or remote to your neon sign is a simple process. Start by ensuring your sign is turned off. Then, connect the dimmer to the power supply of the sign, and link the remote to the dimmer as per the instructions provided. Once connected, you can easily control the brightness and operation of your neon sign with the remote. If you encounter any difficulties or have questions during setup, please don't hesitate to contact us. We're here to assist you in enjoying the full functionality of your neon sign.